How Samsung Service Centre Bopal collects, uses, and protects your personal information.
Welcome to Samsung Service Centre Bopal ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.samsungservicecentrebopal.co.in or contact us for services.
Please read this Privacy Policy carefully. If you disagree with the terms of this policy, please discontinue the use of our site.
We may collect personal information that you voluntarily provide when you:
The personal information we may collect includes your name, phone number, email address, residential address or locality, and details about your appliance and the issue you need resolved.
We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through standard web server logs and may also be collected by analytics tools such as Google Analytics.
We use the information we collect for the following purposes:
We do not use your personal information for automated decision-making or profiling.
We do not sell, trade, rent, or share your personal information with third parties for their own marketing purposes. We may share your information in the following limited circumstances:
Our website may use cookies — small text files placed on your device — to enhance your browsing experience and collect usage analytics. By using our website, you consent to the use of cookies in accordance with this policy. You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.
We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymous data about your visit, including pages viewed, time spent, and the source of your visit. This data is aggregated and does not identify individual users. For more information, please refer to Google's Privacy Policy at policies.google.com/privacy.
We take reasonable measures to protect the personal information you share with us from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymise it.
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us at info@samsungservicecentrebopal.co.in.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website following the posting of any changes constitutes your acceptance of those changes.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: